FAQ's

Frequently Asked Questions

Take a look at our frequently asked questions. If your question is not answered here, please contact us at 414-344-7676. Thank you!

Penfield serves children with special needs and those who are typically developing. Our enhanced Early Education program helps all children reach their full potential.

We encourage all parents to visit our center prior to enrolling your child, so you can see the facility and meet the staff. Please call (414)-344-7676 or click here and ask for the specific program in which you want to enroll your child. An appointment will be made for you to come and visit.

If your child is enrolled in the Milwaukee County Birth-to-Three Program or the Outpatient clinic, we can arrange free transportation. If your child is enrolled in our Early Education and Child Care Program and also receives therapy services, your child may qualify for free transportation on the days the child receives therapy services. Occasionally, there are extra seats available on our vans for children enrolled in child care. Please check with the child care director to determine if child care seats are available.

If your child is enrolled in child care, we accept the following payment options:

  • If you qualify for a child care subsidy, the majority of the costs are covered by the county. You will be responsible for a set co-pay amount.
  • If you are caring for a child in foster care, child care services are often paid for through the Bureau of Child Welfare.
  • If you do not qualify for assistance, you will be responsible for covering the cost of child care. Our fee schedule will be discussed with you when you come to visit our center.

If your child is enrolled in the Milwaukee County Birth-to-Three Program there is a sliding fee scale. Each family must complete an ability-to-pay form. Most parents do not pay anything for their Birth-to-Three services. Others pay a nominal amount per month.

If your child receives therapy through the outpatient clinic, fees for these services are generally covered by your child’s health insurance.

Penfield Children’s Center has been working with children of all abilities for more than 40 years. We have a professional staff which includes: licensed special education teachers, speech pathologists, physical and occupational therapists, nurses, certified nursing assistants, social workers and child care staff. We have the only Special Care Nursery in Wisconsin for medically fragile infants and toddlers.

Penfield Children’s Center is accredited by the National Association for the Education of Young Children (NAEYC). We are a State certified rehabilitation facility. We encourage you to visit our facility and observe our quality programs.

The government pays a portion of the expenses for Birth-to-Three services, but reimbursements fall far short of the total cost. This shortfall is made up by charitable contributions to Penfield Children’s Center.

Penfield’s annual operating budget funds Birth-to-Three early intervention services, an outpatient “therapy” clinic, Special Care Nursery, Behavior Clinic and an accredited child care program. Revenue comes from government contracts and grants (28%) and fees for service, primarily Medicaid and private insurance payments (39%). The remaining 33% of the operating budget is supported by charitable contributions: United Way’s allocation is 13% and donations made by generous individuals, corporations, foundations, civic and religious groups and the proceeds from special events benefiting Penfield total 20%.